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May 4, 2020

Vacation Rentals in the new normal: 3 features you should look for

When it comes to social distancing, guests and common travelers are now beginning to see lodging options with a much different lens. Here’s when Vacation Rentals in the new normal come into action.

The essence of the new normal is filled with a social distancing norm that will impact everyone. In this article, the sustainability of Short Term Rentals comes into question.

At this point, the biggest challenge hosts have is to provide a safe environment for guests. From a guest standpoint, the following features are of most importance when looking for a Vacation or Short Term Rental

Our latest post: How to legalize your Airbnb property.

Cleanliness in Vacation Rentals

In any lodging business, a bed is usually slept by dozens of other people. The amenities and appliances of a house are for common use. The home where you’re going to spend your next vacation must ensure your safety and wellbeing. This means you must find ways to prove that your host applies the necessary cleaning measures.

When it comes to cleanliness and sanitation, experiences in dirty vacation rentals travel fast. Users will leave reviews of them throughout the Internet. Platforms like Airbnb highlight good feedback when a listing is a top performer. Reading reviews carefully will be a useful tool to verify the compliance of this golden rule.

When reviews aren’t provided such as the case with the best alternative is to check how old the host has been in the business. Because dirty units and hosts with negative feedback won’t be around for long. 

 Third  alternative is to engage with the host and ask: 

  1. Do you have an in-house keeper?
  2. Or do you use a private service?

In-house housekeeping crew provides a higher level of quality due to protocols established by the management company.

Technology and automation

In the same vein, travel experts predict that social distancing will be a side effect of the pandemic even after a vaccine cures COVID-19 once and for all. Regardless, our human vulnerability was evident and guests will prefer to reduce human contact, this is where technology will step in and make the hospitality experience as autonomous as possible.

A home with automatic check-in and check-out would make you accommodation time faster and without hassle. Homes with a Smart System will allow you to control every aspect of them, such as the air conditioner, lights, appliances, and many more. The risk of germ spread will reduce thanks to the centralized remote system.

Great customer support

Even with the help of technology and the best operating procedures, the human factor can make a perfect plan fail. This is where customer service plays a huge role in assisting the guest before and throughout their stay.

Your ideal vacation rental must have great online communications and consistent email notifications. The majority of vacations have no issues or bumps on the road. However, when they do your host is your biggest ally, one who will resolve an issue such as your keypad when you check-in, the water heater, window blinds, or dishwasher, or wi-fi internet connectivity or any other simple doubts about your stay.


In summary, the best way to prevail in times of the new norm is by carefully reading your listing reviews, assuring the use of technology to minimize human contact, and proof of a seasoned host who engages attentively. 

Most noteworthy, hospitality experts agree that traveling may never be the same when the pandemic ends. Some of them foresee less crowded airports, limited capacity in restaurants, and stricter health policies ruling businesses. The good news is that this won’t stop people from visiting new places, it’ll just change the way they do it.

Category: Travel Tips